Returns & Exchanges
At Canton Collective, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and tagged fashion items. Simply follow our streamlined process to ensure a smooth refund or exchange experience.
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags are attached and the garment is in its original condition.
Affix Shipping Label
Download and print the prepaid shipping label provided by our portal and attach it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing